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P.O. Box 199
Concan, Texas, 78838
Call for reservations:
Toll Free: 1-877-4FRIO-FUN (1-877-437-4638)
Local: (830) 232-5721
Fax: (830) 232-6894
Booking your vacation home with Frio Fun has never been easier. Search by check-in date with our Check Availability tool on the right side of every page or use the Advanced Search page to search by any number of features. And our friendly staff is available to assist you with your home selection if you have any questions.
Frio Fun Policies
First of all, thank you for your interest in Frio Fun for your vacation plans. We require that all guests abide by the following rules in order to help keep our resort in good shape.
Deposits & Minimum Stays:
To book your reservation a one night deposit plus tax is required at the time of booking, with the final balance due paid in full off one credit card 30 days prior to arrival - NO EXCEPTIONS. If booking within the 30 days payment in full is due at the time of booking. Minimum stay: 3 days of longer
We only allow one credit card per reservation & one card for the rental balance. All rates are subject to change without notice
CANCELLATION POLICY - NO EXCEPTIONS
If cancelled 30 days or more before the date of arrival, 20% of the reservation deposit is retained by Frio Fun, LLC., & 80% will be refunded. If cancelled WITHIN 30 days of the arrival date, 100% of the deposit and the remaining total amount of the reservation based on the number of days reserved is retained by Frio Fun, LLC.
There are no refunds for early departures. Only cash, MasterCard, Visa are accepted; Checks are not accepted. A valid credit card is required if paying in cash and required at check-in. Rates are subject to change without notice. Published rates do not include the applicable sales & lodging tax.
There is no “rolling over” of your deposit from one year to the next. If you cancel within 30 days you will loose your entire deposit and the remaining total amount of the reservation based on the number of days reserved is retained by Frio Fun, LLC.
Loss or Damage of Property
All reservations must be secured with a Visa or MasterCard.
NOTE: WE DO NOT ACCEPT EITHER THE AMERICAN EXPRESS OR DISCOVER CARDS.That credit card is immediately charged for the first night stay. That credit card may also be used for any damages or loss of property during your stay. Upon arrival, before anyone can pick up the keys, you will be asked to sign a check-in card that states our policy. Anyone who refuses to sign this card will not be issued keys. If the property has not been paid in full 30 days prior to arrival, keys will not be issued. Arrangements for keys for after hours arrivals will be made in advance providing balance is paid in full as described above and the sign-in card is received prior to your arrival.
We require a 3-night minimum stay with the first night paid in full, by credit or debit card, as the deposit. The remainder is due 30 days prior to your arrival. If the home is not secured with a deposit then it is available for anyone else to rent. We do not accept personal or business checks.
Age LimitationFrio Fun will not allow any of the properties we manage to be reserved or booked by any individuals UNDER the age of 30 years old.
Should an individual or individuals intentionally reserve and book the property that are under the age of 30 be discovered, they will immediately be asked to vacate the property WITHOUT a REFUND of any kind. Further, should an individual 30 or older reserve and book the property, they must be on the property for the duration of the confirmed reservation. At no time will the remaining parties be allowed to stay in the property without the individual who made and received a confirmation unless they are 30 years old or older.
We reserve homes a year in advance, to the date. When you check out, assuming that your group has followed the policy, you may re-book the same house for the same dates next year. These dates must be secured with a deposit either credit or debit card upon departure. If you choose not to rebook at that time, that home is then placed back on the market.
RV's, ATV's, Go-Carts, campers, Dirt Bikes, and other loud, fast vehicles are prohibited from our properties. Violators will be evicted without refund.
Things that go "BANG"
No fireworks are allowed in the subdivisions in Concan. No firearms, including B. B. guns, slingshots, and bow/arrows are allowed in the subdivisions in Concan. Some of the Home Owners may violate these rules and it is up to the Subdivision Board of Directors to deal with on their own. We at Frio Fun must honor the subdivision rules and will evict any violator without refund.
Our homes are the property of others and the owners have entrusted us with their care and welfare. Since these homes are in areas with other houses that will be occupied during your stay, we have a few rules that we strictly enforce:
Campfires/Tents/Portable Swimming Pools
Please do not build fires other than in the designated barbeque grills or designed fire pits. NO Tents or portable swimming pools allowed on any Frio Fun properties.
Please do not chase or harass wildlife.
Keep the Frio Clean
Local citizens clean the river from Leakey to Concan several times a year. Law enforcement officials are on the river at all times watching for drunks, drugs, and people who litter. The Judge hates litterers. Drunks and Druggies go directly to Jail. They do not pass Go. They do not collect $200.00.
FORFEITURE OF RESERVATION:
FRIO FUN HAS THE RIGHT TO REVOKE AND OR CANCEL YOUR RESERVATION WITH ADVANCED NOTICE UNDER ANY CIRCUMSTANCES OR ON THE REQUEST OF THE PROPERTY OWNERS DUE TO ANY REASON, CAUSE OR SITUATION. FRIO FUN WILL PROVIDE THE RENTING PARTY WITH SUITABLE AND OR SIMILAR ACCOMMODATIONS BY THE RENTAL PARTY IF REQUESTED. A FULL REFUND OF THE DEPOSIT WILL BE PROVIDED TO THE RENTAL PARTY IMMEDIATELY.
FRIO FUN, LLC., TERMS AND CONDITIONS
This contract constitutes an agreement between the Guest and FRIO FUN, LLC.,as agent to rent the premises managed by FRIO FUN, LLC. The restrictions, conditions and limitations described below are included as part of this agreement.
The Guest agrees to the following CANCELLATION POLICY: 1 night deposit plus tax with the final balance DUE 30 days prior to arrival. There are no refunds for early departures. MasterCard or Visa will be honored and Checks are NOT accepted; A valid credit card is required if paying in cash. Rates are subject to change without notice. Published rates do not include the applicable lodging tax.
RATES AND ACCOMMODATION SUBSTITUTIONS
All prices, services and amenities are subject to change without notice. Due to resale and maintenance issues, FRIO FUN, LLC., reserves the right to move the guests to a comparable property. Every effort will is made to ensure the guests are booked in the property of their choice.
FRIO FUN, LLC. only rents to responsible parties. A responsible party must be 30 years or older to rent. A State Drivers License is required at check in. FRIO FUN, LLC. does not allow rentals for Wedding Parties, Fraternity Parties, Birthday Parties, Bachelor or Bachelorette Parties. Guest also understands that a 3 night minimum stay is required. FRIO FUN, LLC. reserves the right to refuse service.
PRIVATELY OWNED HOUSES
The Guest understands that the accommodations are privately owned and furnished by the owner and come as advertised. FRIO FUN, LLC., and the owner are not required or obligated to provide additional furnishings or equipment. Most televisions have cable but some may be satellite receivers. They have been checked prior to your arrival. If you remove the access cards or change cables, etc, the service will be interrupted and you will not have TV during your stay. Our maintenance staff will not come out for television problems you have created. If the major appliances including air conditioning become inoperable, FRIO FUN, LLC.,will exert every effort to have them repaired, and will also make every effort to relocate the Guest if it becomes necessary. Agent can not guarantee the time required to make repairs.
Guest understands that each unit is furnished in relation to the owner’s taste and will vary between properties. All properties are individually owned, so please take care of the property as you would your own. Kitchens are well equipped with basic cooking needs (dishes, silverware, pots, pans, coffee makers, microwaves and toasters). Each property is “Inspected” & signed off on by our Housekeeping Supervisor prior to your check in and upon your check out. Any missing items, broken items, smoking, unauthorized pets, excessive cleaning, soiled/stained towels, or trash removal will be billed to your Credit card. FRIO FUN, LLC. ,offers no extra linens, paper products, towels or DAILY maid service. You are responsible to bring the following items: Linens, hand, dishwashing & laundry soap.Towels, extra paper goods (toilet paper, facial tissue and paper towels), Extra Pillows if your wish to sleep with more than one, Coffee filters, Bathing soap and Shampoo, Extra Dish Soap, Extra kitchen trash bags.
Our properties have what is termed “Owner’s closet”, “Owner’s rooms”, or “Owner’s garage”. These areas are locked and off limits to the Guest. If you attempt to break into the owner’s areas you will be charged for breaking and entering private property. We perform inspections after departure and we do prosecute.
Many of our properties have occupancy limits and are advertised on the web site. These limits include adults and children. Be sure that you are aware of these limits prior to reserving the unit. If you have more than the allowed occupancy limits staying in the rental property, you will be asked to leave without refund.
SERVICES AND AMENITIES
Many properties have special amenities on the property or access to special amenities including, but not limited to: roof decks, elevated decks, spa, hot tub, Jacuzzi, whirlpool, sauna and swimming pool. Unless otherwise posted, Guest is allowed reasonable use of these amenities during Guest’s rental period. The Guest recognizes that there are inherent risks in the use of these amenities which may include personal injury and property damage. Guest agrees to use the amenities in a safe manner and follow any instructions regarding the use of the amenity. Guest recognizes that there are risks to children in the use of many of the amenities provided with the property. Guest recognizes that there are risks to the use of any of the amenities provided if they are used in a manner for which they were not designed. The Guest further recognizes that the use of these amenities may be UNSAFE if: used for an extended period of time; used by individuals who are pregnant or who may be pregnant; used by individuals while under the influence of drugs, alcohol or medication, or; used by individuals with certain health risks.
The Guest acknowledges and assumes all risks for the use of any amenities provided with the rental property and Guest further agrees that Guest is wholly responsible and liable for any injury or damage to persons or property as a result of their use of the amenities provided with the property. Guest further agrees to indemnify, save, protect, defend and hold harmlessFRIO FUN, LLC., and the owners of the property for any damages, costs or attorneys fees incurred as a result of any injury or damage from the use of the amenities. The Guest agrees to assume sole responsibility in relation to these risks and Guest agrees Guest is responsible and liable and will pay agent upon request for any damages to these amenities caused by Guest’s misuse or negligence.
Guest agrees to use only the parking spaces provided by the property. If you block anyone’s driveway or do not observe the appropriate parking places provided, the offending vehicle will be towed at your expense without notice. Many properties offer parking underneath the residence, please note the height of parking under the house. If you damage the house or supporting pillars the Guest agrees to pay for all repairs. No RV’s, ATV’S, Campers, or Trailers are permitted on any of the properties. No Parking on Empty Lots. Violation of this will result in being asked to leave without refund.
Please observe any no trespassing signs for any next-door properties. The owners are very serious about no trespassing on their property and will call the police. Please be respectful of your neighbors. Many of these are permanent residents. No loud music or outside parties after 10:00 p.m. Residents will call the police and, if necessary, you will be asked to leave without refund. Observe speed limits at all times. There are many small children living & VISITING in our rental areas.
NO PETS ALLOWED PERIOD in any of the Frio Fun properties. Violators will be asked to leave with no refund, and will be charged a $250.00 fee. If an unauthorized pet in found in any unit you will be asked to leave without refund.
FRIO FUN, LLC., will charge your credit card for the following items: $100.00 charge for lock outs, extra keys, & non-returned keys. Check your property before you leave FRIO FUN,LLC., WILL NOT be responsible for any items left in the property. A minimum of $50.00 if you leave trash in the house. Trash cans and dumpsters have been provided for your use during your stay. YOU WILL BE FINED $500.00 for smoking in our properties. AND $50.00 for excessive trash around the property or in Hot tubs & swimming pools.
LIMITATION OF LIABILITY
Guest agrees to indemnify, save, protect, defend and hold harmless FRIO FUN, LLC., it’s agents or assignees, and the owners of the property for any and all claims, actions, suits, demands, damages and costs related to defending same, including attorneys fees incurred as a result of any injuries to persons or damages to property, including any damages that are the result of the negligence of FRIO FUN, LLC., it’s agents or assignees, and the owners of the property; any damages that are the result of FRIO FUN, LLC., it’s agents or assignees, and the owners of the property being sued for as a result of the acts or omissions of Guest or arising out of the acts or omissions of Guest. Representatives from FRIO FUN, LLC., have the express right to enter the rented properties at any time, with or without the Guest’s consent to inspect the property or perform routine maintenance.