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About FrioFun & Concan
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P.O. Box 199
Concan, Texas, 78838
Call for reservations:
Toll Free: 1-877-4FRIO-FUN (1-877-437-4638)
Local: (830) 232-5721
Fax: (830) 232-6894
|Frequently Asked Questions|
Q. Can we bring pets?
A. Unfortunately, no pets are allowed. EXCEPT in BUCK-A-ROO. a small dog. Call our office to discuss this question in greater detail.
Q. Do we need to bring toilet paper, paper towels, etc.?
A. Yes, you must provide for all your expendable supplies. Paper towels, toilet paper, dishwashing liquid, dishwashing soap, handsoap, laundry detergent, salt & pepper etc. for use during your families stay and needs. Frio Fun will provide for kitchen garbage bags and the heavy duty garbage bags in the dumpsters.
Q. Do we provide linens?
A. No. You must provide for all the linens for your family.
Q. What time is check-in and check-out?
A. Check-in is 4PM no earlier and check-out is 11AM sharp.
Q. Is there a late check-out fee?
A. Yes, there is a $50.00 per hour fee charged if you check-out past the 11AM deadline.
Q. What if you are caught sneaking your pet into one of our homes?
A. Your credit card will be charged a non-refundable fee of $500.00.
Q. Can you buy toilet paper, paper towels, etc., nearby if we run out?
A. Yes. You can pick some up at any of the convenience stores nearby. But it would best to come with all your provisions.
Q. Can we bring extra people to stay in the homes even if there are not enough beds?
A. No. The reason why is simple. The homes are designed for a specific amount of people. Additional families beyound the house capacity will clog upe the septic systems and you can imagine what that will do to your vacation.
Q. Can we smoke in the homes?
A. No. There is no smoking in any of the homes.
Q. Can we build a fire pit?
A. No. There are designated areas with a built-in fire pit in most houses. If you build one you will be charged $200.00 fee to have it removed.
Q. Can we bring an RV or pop-up camper to the home?
A. No. There are strick rules and regulations in the subdivisions against having these vehicles. There are specific areas set aside for RV'S and campers.
Q. Can we bring and use our gators, Rangers or Polaris four or six wheel vehicles to drive around Concan?
A. No. Because they are not street legal and you will get a ticket.
Q. Can Frio Fun provide tubes and Kayak's?
A. Yes. Just let us know in advance of your families needs.
Q. Does Frio Fun provide firewood and ice?
A. Yes, firewood and ice are available for purchase at the main office.
Q. What if we have to cancel our reservation?
A. You will receive 80% of your deposit back as long as you notify us 30 days PRIOR to your arrival. If you call us 30 days prior to your arrival date and want to cancel you will forfiet the entire deposit.
Q. Do we get river access?
A. Frio Fun does not provide river access passes or parking passes to any of the 3 river access areas. There are pay to park areas by the river or you can park for free at Frio Fun and ride our Trolley to the river for $5.00/person. You can call the office to discuss what days the trolley runs.
Q. Are the photos on this web site recent?
A. Photos on the site are updated seasonally.
Q. How do I check availability?
A. You can visit (link) to check availability or you can contact a Frio Fun representative to assist you with availability and reservations.
Q. Do I have to use a credit card to pay for my reservation?
A. Yes, we accept Visa, & Master Card only
Q. Is it safe to send my credit card info over the internet?
A. Yes, we go to great lengths to protect your privacy.
Q. How does Frio Fun contact me with confirmation?
A. The reservation system will provide an email confirmation with your booking details.